Contents
- Book 1: Self-Awareness
- Introduction
- What makes a good manager
- Developing through feedback
- Beliefs and Values
- Understanding your motivation
- Work/Life balance
- Developing emotional competence
- Self-Development
- Getting support
- Personal development plan
- Creating change
- Book 2: Effective Communication
- Introduction
- Purpose of communication
- What are you trying to say?
- Audiences
- Verbal Communication Methods
- Written Communication Methods
- Styles of Communication
- Book 3: Time & Stress Management
- Introduction
- Motivation and leadership and stress levels
- What is stress
- Stress signs and symptoms
- Coping strategies
- Effective time management
- Effective problem-solving skills
- Helping staff manage change
- Briefing and delegation
- Giving and receiving feedback
- Some relaxation techniques
- Book 4: Essential Skills – Mind Mapping
- Introduction
- What is Mind Mapping?
- Using Mind Mapping
- Key Principles
- Getting Started!
- Using your Brain
- Looking After your Brain
- Note Taking & Improving Revision
- Some Examples of Mind Maps
- Book 5: Building your Team
- Introduction
- What is a Team
- Why build a Team
- Overview of Team development
- Attributes of a High Performing Team
- The Role of the Team Leader
- Effective Team Meetings
- Team Performance Model
- Exercise Book
