You got yourself promoted and you are over the moon about it. In any case it is through sheer hard work that you have gotten to where you are and it’s everyone’s dream to see their work bear fruits. The promotion comes with extra responsibilities but you are not very sure about your administration skills since this is a totally new post for you. Furthermore, some of the people who will be under you are colleagues whom you have been working with at the same level and you have to maintain their friendship while being their administrator. You really want to be an efficient administrator; one who ensures the job is done, while keeping a highly motivated team.
As much as you certainly have the requisite technical skills for your job, as indicated by your promotion, you will require the following extra skills in order to become an effective supervisor too.
An effective administrator is one who provides leadership, arbitrates in conflicts as well as lends a listening ear to their team. Such a person is aware of own emotions in any circumstance, notices the emotions of others, empathizes with others and has excellent social skills. Emotional intelligence is a crucial skill in modern workplace administration where there are wide-ranging teams and situation that call for a delicate work-life balance.
In spite of the fact that you are the team leader, you will definitely not know everything. A good leader is one who is always trying to learn more new things as well as encourage team members to do the same. In today’s world whereby technology has made self-learning quite easy, learning should be a continuous process and any efficient leader must always share new knowledge with the team he/she leads.
The days of having aloof and unapproachable bosses, whose secretaries made it even more difficult to see, are long gone. Contemporary workplace teams need very close working associations. As the supervisor, there is every need to nurture a good working relationship with the members towards achievement of your collective goals.
As much as many people frown upon office politics, having political influence is being able to not only rallying people in pursuing a common cause but achieving the set goals as well. Sometimes, you might face the hard duty of persuading your team members to execute an undesirable job or ensuring the implementation of an unwelcome company policy. In such situations, you will need persuasive skills that will influence your team members to be open to the idea. This will definitely require smart political skills.
Any effective leader should be in a position to easily delegate tasks to people who have the requisite skills of handling them. This makes the most of the team’s talents, cultivates good skills for those allocated the work and ensures that tasks are executed efficiently within the right timeframe. Delegating work to your team members also exhibits that you have confidence in them hence boosting their morale as well as their ability to learn fresh skills. A good leader lets his team members to innovatively find solutions any problems without necessarily micromanaging them. Above all, delegation of duties gives you enough time to concentrate on the most significant tasks.
Various circumstances need different approaches and any good supervisor will come up with ingenious and exceptional solutions to exceptional problems. Being versatile enough to devise new tactics of managing every emerging situation enables you to grow superb problem-solving skills. This accords your team enough confidence to trust you when it comes to solving any emerging challenges.
Any supervisory role entails lots of communication involving expectations, changes in the company, as well as targets. A team must be kept intact through regular communication. The manager plays the role of always keeping the team members in the loop. Good emergency management skills come quite in handy, whereby any rumors are dispensed with efficiently, in good time and appropriately.
Being the boss doesn’t necessarily mean that you have to act bossy. Juniors always like it when you treat them like partners, ensuring that they play a role in strategy-making processes, instead of always barking orders at them. Giving them a chance to take charge of their tasks bolsters team spirit hence boosting collaboration.
Having favorite members in a team comes naturally. However, this might not please all your teammates, especially when you are boss. It creates divisions in your team as well as weakens your authority. Try to be neutral always, even when you might have some favorite members. Leadership demands proper resolution of disputes in an impartial manner. If your team members trust you to make impartial decisions, their trust and respect for you soars.
You must be a good role model to your team members for them to respect and trust you. An effective leader is principled and can be trusted to come up with the right decisions, even when they are unpleasant. If you are unethical, the respect of your members gradually wanes, hence weakening your authority.
Finally, an effective administrator is one who provides leadership and keeps the team intact. He/she is one who owns superb communication skills, is reliable, impartial, versatile, and able to delegate with ease. A leader must also be open to learning and respects their juniors. In a world where teamwork is key to success, a good leader must find exceptional ways of keeping the team intact and rallying it towards one common cause.